Services 1

What is involved with the installation of your new wireless internet connection?

Once we have your install scheduled, on the day of install the technician will arrive at your location.  He will assess the outside of the building and determine the best location to install the wireless radio.  Once the radio is mounted an ethernet cable will be run discretely into the desired entry point of the dwelling.  Once the cable is in the house the technician will configure and test the connection with either the client provided wireless router or a new wireless router that can be purchased at time of install.  

Services 2

Wireless Internet Troubleshooting Techniques 

Our system is running on the latest equipment, the radio, the cable, the cable ends, and the power adapter for the radio (POE) are all shielded and rated to withstand power surges.  The wireless routers however do not have such luxuries.  If you find your internet connection is acting up or if you find that your connection is not working there are a couple of easy steps that should resolve your issue.  If you follow the following two steps and your issue is not resolved then please call, text, or email us right away.

Step 1.  Unplug power from POE and Wireless router, wait 15 seconds

Step 2.  Plug in power to POE, wait 30 seconds, Plug in power to wireless router